ICT Troubleshooting & Maintenance Level 1

Description

This Level 1 eBook provides a practical introduction to Information and Communication Technology (ICT) troubleshooting and computer maintenance. Readers will learn computer hardware identification, operating system installation, software troubleshooting, peripheral configuration, network basics, preventive maintenance, system diagnostics, virus removal, backup strategies, hardware replacement, and safety procedures. Step-by-step laboratory exercises and real-world troubleshooting scenarios develop systematic problem-solving skills for maintaining desktop and laptop computers. Suitable for students, IT support technicians, educators, and beginners, this eBook establishes a solid foundation in computer maintenance while preparing learners for entry-level ICT support roles and professional certification pathways.